My passion for healthcare and working with people has allowed me to put my maximum effort in the work I do at RMA. I may not have firsthand contact with RMA clients however I ensure that the work I do is thorough and correct so that our stakeholders are happy.
From my personal experience, since I’ve joined RMA, the staff that I interacted with made me feel welcomed and at home. I’ve been in engagement with external stakeholders (pensioners) assisting pension’s department and the care towards pensioners that RMA staff shows to them is second to none.
With RMA, people are our main core focus, my role leans more to the side of helping fix peoples issues/problems. Their problems are our problems, and this helps us manage a good connect and foundation even a long-term relationship with them.
I am really honored to be working for a company that is passionate about people. I love people. I believe in serving and helping people. As a clinical claims adjudicator intern in the medical department. I serve a huge impactful role in showing people compassion, care and empathy by ensuring that they are well taken care of by our Medical service providers.
Creating and maintain trust among our stakeholder lies in how we work with our stakeholder and how well do we keep the communication going. I fit in the above statement by being honest in everything I do, treating my fellow employees or/and any other person with dignity and outmost respect and working well with my fellow team members.
In my role as an admin assistant I interact with external clients when resolving queries, I always try my best to resolve their queries effectively and efficiently. I am always polite and respectful when engaging with the clients and fellow colleagues and offer the type of service I would expect from a company as a client.