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About Us

RMA is the warm African sunrise that welcomes warmth, comfort and care to the lives we touch. Just like parents who care for their children, the brand promise of RMA is to be caring and compassionate so that clients can go through life’s challenges a little bit easier.

 

Who We Are

For over 130 years, Rand Mutual Assurance (RMA) has been a leader in administering COID worker’s compensation benefits in South Africa, supporting individuals and families affected by work-related injuries and diseases.

Operating under the Compensation for Occupational Injuries and Diseases Act (COIDA), we serve Class IV (Mining) and Class XIII (Iron, Steel, Metal and related industries), offering comprehensive claims management that includes medical cost coverage, disability payments, and pensions. Furthermore, we conduct risk assessments, rate determinations, invoicing and collections to ensure seamless, end-to-end claims administration for our clients.

Using our proprietary IT system, RMA ensures efficient and compliant management of worker’s compensation claims, meticulously tailored to meet the complex regulatory requirements of COIDA. Not only does this advanced system streamline our operations, but is also available to external clients, who benefit from its robust capabilities in claims processing, data management, and compliance checking.

Our specialised insurance products provide 24-hour injury coverage, extending protection to employees even outside of COIDA’s standard scope. This bridges essential gaps, ensuring that our client’s employees are safeguarded around the clock, reinforcing our commitment to comprehensive, compassionate care.

Founded on 1 June 1894, The Rand Mutual Assurance Company Limited (RMA) is a non-profit mutual assurance organisation which is owned by its policy holders. RMA operates in terms of section 30 of the Compensation for Occupational Injuries and Diseases Act, 130 of 1993 as amended, under license from the Minister of Labour. The RMA Group also operates under both short and long-term insurance licences issued by the Financial Sector Conduct Authority (FSCA).
RMA is a Level 1 contributor to B-BBEE.

Vision

To be the leading insurance provider and administrator of employment injury- and health-related benefits and niche insurance solutions through a world-class integrated IT system.

Mission

To provide quality, cost-effective and compassionate insurance services at the highest standard. To deliver service excellence to all stakeholders taking into account global best practices.

To observe the highest standards of integrity and good governance practices at all times.

To observe the highest standards of integrity and good governance practices at all times.

To optimally manage capital, reserves, provisions and other assets.

To develop, nurture and empower our staff to enable them to perform at their optimum output levels.

Purpose

At RMA, we believe that workers are the heartbeat of the economy. We enable their dreams, empower them, and restore their dignity. We pioneer unique value-for-money social insurance solutions to support their life’s journey. We exist to care and serve with compassion.

Values

We collaborate to succeed together.

We find joy and meaning in all that we do.

We are fair and honest to engender trust.

We grow sustainably to secure a better tomorrow.

We take ownership and empower others.

We deliver excellence and exceed expectations.

Our Heritage

Founded in 1894 by three mining companies, Rand Mutual Assurance (RMA) was established as a mutual assurance company to administer workers' compensation for South African mining employees.

RMA became a public company in 1899 and later received a COIDA license to provide compensation benefits, initially for the mining sector (Class IV) and later expanding to include the iron, metal, and steel industries (Class XIII). In 2015, all employers in these sectors were transferred to RMA, and today we cover over one million lives.

With a commitment to compassionate care, we go beyond compliance to ensure beneficiaries and their families receive the full support they need following work-related injuries or diseases.

Governance

RMA prides itself on living the principles of sound corporate governance and has implemented numerous structures to ensure that the necessary checks and balances are in place. The Board is the custodian of the Group’s governance framework which is formalised in its charters, policies and operating procedures.

These governance processes are regularly reviewed to take into account both the changing regulatory environment and best practice. The Board’s focus on the application of sound corporate governance principles has been unwavering. The governance processes and structures are regularly reviewed.

RMA acknowledges the significance of the role it plays in the lives of its many stakeholders and the importance of remaining sustainable and embracing the principles of governance best practice.

There are many sources that inform the governance structures of RMA, most notably being the Companies Act of 71 of 2008, as amended, specifically the provisions applicable to the public companies, the King IV Report, the Insurance Act and the Board Notice 194 of 2017 which stipulates the governance and risk management structures for insurers published by the FSB in early 2018.

Board of Directors

As at 31 December 2015, RMA's Board of Directors was constituted as follows:

 


The governance structure is illustrated below:

RMA Directorate

Meet the caring and compassionate hearts who head-up the RMA family. Like any other head of a household, this is the team that steers the ship, gives direction and ensures our organisation operates at its best.

 

Thabo Dloti

Independent Non-Executive.
Director and Chairman

Mandla Shezi

Executive Director. 
Chief Executive Officer: RMA Group

Imtiaz Vally

Acting CFO

Koketso Mabe

Independent Deputy Chairperson
Chair of Investment Committee
Member of the Actuarial and Risk Committee Member of the Audit Committee
Member of the Nomination Committee

Ramachandra Naidoo

Non-Executive Director.
Chairperson of the Audit Committee
Member of the Remuneration Committee
Member of the Actuarial and Risk Committee

Dr Tumi Legobye

Non-Executive Director.

Priscilla Neo Ralebitso– Moshimane

Independent Non-Executive Director
Chairperson of the Social and Ethics Committee
Member of the Nominations Committee

Maggie Mojapelo

Independent Non-Executive Director.
Chairperson of the Remuneration Committee
Member of the Social and Ethics Committee
Member of Nominations Committee

Kirthanya Pillay

Non-Executive Director.
Member of Investment Committee

Duncan Luvuno

Non-Executive Director.
Member of the Investment Committee

Andrew Chirwa

Non-Executive Director.
Member of Social and Ethics Committee

Gerald Cox Mokgoro

Non-Executive Director
Member of Audit Committee
Member of Remuneration Committee

Bheki Ntshalintshali

Non-Executive Director
Member of the Social and Ethics Committee

Tjaart Esterhuyse

Independent Non-Executive Director
Chairperson of the Actuarial and Risk Committee
Member of Investment Committee
Member of Audit Committee
Member of Remuneration Committee

 
 

Executive Team

Meet the caring and compassionate hearts who head-up the RMA family. Like any other head of a household, this is the team that steers the ship, gives direction and ensures our organisation operates at its best.

 

Mandla Shezi

RMA Group Chief Executive Officer

Bilal Adam

Chief Executive Officer: RMA Life
Executive Officer

Berlina Moroole

Chief Executive Officer: COID & Group Operations
Officer

Imtiaz Vally

Acting Chief Financial Officer

Sifiso Msibi

Chief Information Officer

Freedom Buthelezi

Executive: Partnership Development

Gabby Nxumalo

Executive: Human Capital

Dion Poole

Executive: Internal Audit
and Ethics Officer

Rachaad Omar

Acting Chief Risk Officer

Thulani Sibeko

Executive: Social Insurance

 

Client References

At RMA we believe that we are a client- and service-oriented company that not only delivers a high level of service to its stakeholders, but does so in a caring and compassionate manner. But we don’t want you to only take our word for it, read about what our clients and stakeholders are saying about us.

Active Citizenship

RMA lives by its caring and compassionate way. We see it as a privilege to help communities further their skills. We enjoy seeing people being educated, reaching for their dreams and achieving their goals. We live to see the joy on people’s faces when they’re empowered and improve their standard of living. Lending a helping hand is what warms our hearts.

Corporate Social Investment can have a significant impact on South African society, offering opportunities for both economic and social progress. RMA understands the impact it has on its pensioners by investing in their skills development. The education, experience and abilities of an RMA pensioner not only enhances their own lives but also adds economic value to their dependants, communities and the economy as a whole.

We believe that through education and training, enterprise development and the building of relevant infrastructure we can create sustainability.

RMA’s CSI policy renders support to the following three key areas:

Education: early childhood development, specific interventions at primary and high school level and Adult Basic Education and Training (ABET)
Health: disabled people, HIV/Aids and infrastructure/equipment
Social Development: poverty alleviation, women and children at risk and capacity building

In addition to the mobile prosthetic and orthotic clinic and the regular clinics held for pensioners, RMA also has a tracing programme that traces the beneficiaries of employees who are either injured or who have died as a result of a work-related injury. RMA goes the extra mile to ensure that these beneficiaries are found in order for them to receive the relevant pension and other benefits.

RMA has funded numerous projects through its social fund.


"Sometimes, it falls upon a generation to be great. You can be that great generation. Let your greatness blossom."
- Nelson Mandela

 

 

Life-long Care For Our Beneficiaries

Pensioner Medical Plan (PMP)

In order to deliver on its promise to provide Caring, Compassionate Compensation, RMA recognised the need for a formal structured programme to address the medical needs of disabled and injured workers through proactive medical interventions.

Read More

Enterprise Development

RMA has invested generously in Enterprise Development (ED), a powerful tool to assist in the creation of jobs and address poverty.

Read More

RMA Helping Develop Businesses

At RMA, we are all about seeing businesses and communities reach their potential. An enterprise development initiative embarked upon by RMA in 2016 resulted in a contribution of R372 698 to Shanduka Black Umbrellas.

Read More

Consumer Financial Education

Core to our business approach is the philosophy of Caring Compassionate Compensation. This philosophy not only lies at the centre of our service methodology, but also in our approach to social responsibility and corporate citizenship.

Read More

Code of Ethics

Financials

RMA is a financially sound company which continues to meet and exceed its legislated solvency requirements.

The Board and management of RMA remain conscious of their responsibility to ensure the financial ability of the organisation to pay benefits to those who have suffered injury or disease in the work place and to their beneficiaries, in the case of a fatality.

While the publication of an integrated report is only a requirement for listed companies, we believe that integrated reporting supports the corporate values of the RMA Group and offers a platform to provide clear and concise information to all stakeholders.

The concepts of strategy, risk, performance and sustainability are inevitably linked and we thus strive to report across these areas in order to provide stakeholders with a true picture of the company.

We believe that our report goes a long way to meeting the requirements of integrated reporting, most importantly in providing both historic and anticipated information about the Group in a clear, accurate and transparent manner, enabling all our stakeholders to gain insight into the business of the Group.

The full financial statements of the Group have been independently audited by Deloitte and are available on request to all our stakeholders.

RMA Annual Integrated Report 2023

RMA Annual Integrated Report 2022

RMA Annual Integrated Report 2021

RMA Annual Integrated Report 2020

RMA Annual Integrated Report 2019

RMA Annual Integrated Report 2018

RMA Annual Integrated Report 2017

RMA Annual Integrated Report 2016

RMA Annual Integrated Report 2015

RMA Annual Integrated Report 2014

RMA Annual Integrated Report 2013

Careers / Quick Job Search

We all have dreams and aspirations for our careers. Join a work family wo cares about you. Our organisation enjoys seeing people reach for the stars, live to their full potential and achieve their career goals.

People love working at RMA. In a Best Company to Work For survey in 2017, RMA received the Silver Achiever certificate. Our work environment is a warm one. We like to see employees develop into successful people who become exceptional at what they do. When you join RMA, you’re joining an organisation who is passionate about its work and its people.

If you would like to become an RMA supplier, please fill in your company details below and we will get back to you.

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Current Opportunities 

RMA - Talent Acquisition RFP - 07 June 2021

FICA Manual