For over 130 years, Rand Mutual Assurance (RMA) has been a leader in administering COID worker’s compensation benefits in South Africa, supporting individuals and families affected by work-related injuries and diseases.
Operating under the Compensation for Occupational Injuries and Diseases Act (COIDA), we serve Class IV (Mining) and Class XIII (Iron, Steel, Metal and related industries), offering comprehensive claims management that includes medical cost coverage, disability payments, and pensions. Furthermore, we conduct risk assessments, rate determinations, invoicing and collections to ensure seamless, end-to-end claims administration for our clients.
Using our proprietary IT system, RMA ensures efficient and compliant management of worker’s compensation claims, meticulously tailored to meet the complex regulatory requirements of COIDA. Not only does this advanced system streamline our operations, but is also available to external clients, who benefit from its robust capabilities in claims processing, data management, and compliance checking.
Our specialised insurance products provide 24-hour injury coverage, extending protection to employees even outside of COIDA’s standard scope. This bridges essential gaps, ensuring that our client’s employees are safeguarded around the clock, reinforcing our commitment to comprehensive, compassionate care.
Founded on 1 June 1894, The Rand Mutual Assurance Company Limited (RMA) is a non-profit mutual assurance organisation which is owned by its policy holders. RMA operates in terms of section 30 of the Compensation for Occupational Injuries and Diseases Act, 130 of 1993 as amended, under license from the Minister of Labour. The RMA Group also operates under both short and long-term insurance licences issued by the Financial Sector Conduct Authority (FSCA).
RMA is a Level 1 contributor to B-BBEE.
Vision
To be the leading insurance provider and administrator of employment injury- and health-related benefits and niche insurance solutions through a world-class integrated IT system.
Mission
To provide quality, cost-effective and compassionate insurance services at the highest standard. To deliver service excellence to all stakeholders taking into account global best practices.
To observe the highest standards of integrity and good governance practices at all times.
To observe the highest standards of integrity and good governance practices at all times.
To optimally manage capital, reserves, provisions and other assets.
To develop, nurture and empower our staff to enable them to perform at their optimum output levels.
Purpose
At RMA, we believe that workers are the heartbeat of the economy. We enable their dreams, empower them, and restore their dignity. We pioneer unique value-for-money social insurance solutions to support their life’s journey. We exist to care and serve with compassion.
Values
We collaborate to succeed together.
We find joy and meaning in all that we do.
We are fair and honest to engender trust.
We grow sustainably to secure a better tomorrow.
We take ownership and empower others.
We deliver excellence and exceed expectations.
Our Heritage
Founded in 1894 by three mining companies, Rand Mutual Assurance (RMA) was established as a mutual assurance company to administer workers' compensation for South African mining employees.
RMA became a public company in 1899 and later received a COIDA license to provide compensation benefits, initially for the mining sector (Class IV) and later expanding to include the iron, metal, and steel industries (Class XIII). In 2015, all employers in these sectors were transferred to RMA, and today we cover over one million lives.
With a commitment to compassionate care, we go beyond compliance to ensure beneficiaries and their families receive the full support they need following work-related injuries or diseases.
Governance
RMA prides itself on living the principles of sound corporate governance and has implemented numerous structures to ensure that the necessary checks and balances are in place. The Board is the custodian of the Group’s governance framework which is formalised in its charters, policies and operating procedures.
These governance processes are regularly reviewed to take into account both the changing regulatory environment and best practice. The Board’s focus on the application of sound corporate governance principles has been unwavering. The governance processes and structures are regularly reviewed.
RMA acknowledges the significance of the role it plays in the lives of its many stakeholders and the importance of remaining sustainable and embracing the principles of governance best practice.
There are many sources that inform the governance structures of RMA, most notably being the Companies Act of 71 of 2008, as amended, specifically the provisions applicable to the public companies, the King IV Report, the Insurance Act and the Board Notice 194 of 2017 which stipulates the governance and risk management structures for insurers published by the FSB in early 2018.
Board of Directors
As at 31 December 2015, RMA's Board of Directors was constituted as follows:
The governance structure is illustrated below:
RMA Directorate
Meet the caring and compassionate hearts who head-up the RMA family. Like any other head of a household, this is the team that steers the ship, gives direction and ensures our organisation operates at its best.
Thabo Dloti
Independent Non-Executive.
Director and Chairman
Mandla Shezi
Executive Director.
Chief Executive Officer: RMA Group
Imtiaz Vally
Acting CFO
Koketso Mabe
Independent Deputy Chairperson
Chair of Investment Committee
Member of the Actuarial and Risk Committee Member of the Audit Committee
Member of the Nomination Committee
Ramachandra Naidoo
Non-Executive Director.
Chairperson of the Audit Committee
Member of the Remuneration Committee
Member of the Actuarial and Risk Committee
Dr Tumi Legobye
Non-Executive Director.
Priscilla Neo Ralebitso– Moshimane
Independent Non-Executive Director
Chairperson of the Social and Ethics Committee
Member of the Nominations Committee
Maggie Mojapelo
Independent Non-Executive Director.
Chairperson of the Remuneration Committee
Member of the Social and Ethics Committee
Member of Nominations Committee
Kirthanya Pillay
Non-Executive Director.
Member of Investment Committee
Duncan Luvuno
Non-Executive Director.
Member of the Investment Committee
Andrew Chirwa
Non-Executive Director.
Member of Social and Ethics Committee
Gerald Cox Mokgoro
Non-Executive Director
Member of Audit Committee
Member of Remuneration Committee
Bheki Ntshalintshali
Non-Executive Director
Member of the Social and Ethics Committee
Tjaart Esterhuyse
Independent Non-Executive Director
Chairperson of the Actuarial and Risk Committee
Member of Investment Committee
Member of Audit Committee
Member of Remuneration Committee
Executive Team
Meet the caring and compassionate hearts who head-up the RMA family. Like any other head of a household, this is the team that steers the ship, gives direction and ensures our organisation operates at its best.
Mandla Shezi
RMA Group Chief Executive Officer
Bilal Adam
Chief Executive Officer: RMA Life
Executive Officer
Berlina Moroole
Chief Executive Officer: COID & Group Operations
Officer
Imtiaz Vally
Acting Chief Financial Officer
Sifiso Msibi
Chief Information Officer
Freedom Buthelezi
Executive: Partnership Development
Gabby Nxumalo
Executive: Human Capital
Dion Poole
Executive: Internal Audit
and Ethics Officer
Rachaad Omar
Acting Chief Risk Officer
Thulani Sibeko
Executive: Social Insurance
Client References
At RMA we believe that we are a client- and service-oriented company that not only delivers a high level of service to its stakeholders, but does so in a caring and compassionate manner. But we don’t want you to only take our word for it, read about what our clients and stakeholders are saying about us.
Active Citizenship
RMA lives by its caring and compassionate way. We see it as a privilege to help communities further their skills. We enjoy seeing people being educated, reaching for their dreams and achieving their goals. We live to see the joy on people’s faces when they’re empowered and improve their standard of living. Lending a helping hand is what warms our hearts.
Corporate Social Investment can have a significant impact on South African society, offering opportunities for both economic and social progress. RMA understands the impact it has on its pensioners by investing in their skills development. The education, experience and abilities of an RMA pensioner not only enhances their own lives but also adds economic value to their dependants, communities and the economy as a whole.
We believe that through education and training, enterprise development and the building of relevant infrastructure we can create sustainability.
RMA’s CSI policy renders support to the following three key areas:
Education: early childhood development, specific interventions at primary and high school level and Adult Basic Education and Training (ABET)
Health: disabled people, HIV/Aids and infrastructure/equipment
Social Development: poverty alleviation, women and children at risk and capacity building
In addition to the mobile prosthetic and orthotic clinic and the regular clinics held for pensioners, RMA also has a tracing programme that traces the beneficiaries of employees who are either injured or who have died as a result of a work-related injury. RMA goes the extra mile to ensure that these beneficiaries are found in order for them to receive the relevant pension and other benefits.
RMA has funded numerous projects through its social fund.
"Sometimes, it falls upon a generation to be great. You can be that great generation. Let your greatness blossom."
- Nelson Mandela
Life-long Care For Our Beneficiaries
Pensioner Medical Plan (PMP)
In order to deliver on its promise to provide Caring, Compassionate Compensation, RMA recognised the need for a formal structured programme to address the medical needs of disabled and injured workers through proactive medical interventions.
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Enterprise Development
RMA has invested generously in Enterprise Development (ED), a powerful tool to assist in the creation of jobs and address poverty.
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RMA Helping Develop Businesses
At RMA, we are all about seeing businesses and communities reach their potential. An enterprise development initiative embarked upon by RMA in 2016 resulted in a contribution of R372 698 to Shanduka Black Umbrellas.
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Consumer Financial Education
Core to our business approach is the philosophy of Caring Compassionate Compensation. This philosophy not only lies at the centre of our service methodology, but also in our approach to social responsibility and corporate citizenship.
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Careers / Quick Job Search
We all have dreams and aspirations for our careers. Join a work family wo cares about you. Our organisation enjoys seeing people reach for the stars, live to their full potential and achieve their career goals.
People love working at RMA. In a Best Company to Work For survey in 2017, RMA received the Silver Achiever certificate. Our work environment is a warm one. We like to see employees develop into successful people who become exceptional at what they do. When you join RMA, you’re joining an organisation who is passionate about its work and its people.