COVID-19 staff support

The country has recently seen a spike in the number of positive COVID-19 cases, and we all need to do our part to slow spread of the virus. It is important to follow all the precautionary steps and procedures aimed at safeguarding your health and safety in the workplace and in your personal environments.

Tips to prevent the spread of COVID-19

  • Wash your hands frequently with soap and water or disinfect with alcohol-based hand sanitizer
  • Practice social distancing of at least 1.5m
  • Wear a face mask
  • When coughing and sneezing, cover your mouth and nose with your flexed elbow or use a tissue
  • Regularly disinfect surfaces in your environment

Please familiarise yourselves with the reporting of infection procedure which is designed to ensure early detection and escalation of possible infections. You can also use the self-assessment tool if you think you may be at risk for COVID-19.

COVID-19 Infection Reporting Procedure

  • If you feel ill, please inform your line manager and refrain from coming into the office (self-isolation) and seek medical assistance where required.
  • In the event of confirmed contraction of the virus or suspicion of contraction, please follow these steps:
    • Report the infection to your line manager.
    • Report the infection by dialing: 010 214 3899 and email - BCM@randmutual.co.za.
    • It is imperative that you phone to alert Senior Management of the infection and e-mail the BCM mailbox with details of the infection.
    • In the email communication, please provide as much information as you can to enable management to understand the circumstances of the infection. If possible, provide the following detail:
  • Who has been infected and was it confirmed by medical practitioners?
  • Where does this employee normally work (address and location)?
  • When was this discovered?
  • Current status of the employee infected / possible infection?
  • Where is the employee currently?
  • Who did the employee interact with (names and contact details)?

If you are required to self-quarantine for 14 days, you should do the following:

  • Report any symptoms of COVID-19 immediately to a health professional. If you develop symptoms and your doctor refers you for COVID-19 testing, please report this to your:
    • Line Manager
    • Exco Member
    • Call the BCM call line on 010 214 3899 and email us on BCM@randmutual.co.za,
  • “Stay in your room, apartment or house. Do not go to work, classes, athletic events, or other social or religious gatherings until [after] 14 days.”
  • Limit contact with other people. This includes isolating yourself as much as possible from anyone living in your residence.”
  • “Cover coughs and sneezes with your upper arm or a tissue. Never cough in the direction of someone else.”
  • “Wash your hands with soap and water or use alcohol-based hand rubs after coughing or sneezing or throwing a used tissue in the garbage.”
  • “Avoid sharing household items. Do not share drinking glasses, towels, eating utensils, bedding, or any other items until you are no longer asked to self-quarantine.”
  • Keep the surroundings clean. “While the virus is not spread very well from contact with soiled household surfaces, try to clean surfaces that you share with others, such as doorknobs, telephones, and bathroom surfaces (or any other object that you sneeze or cough on), with a standard household disinfectant. Wash your hands after cleaning the area.”

Read more on self-quarantine tips here.

ICAS is available to offer 24/7 support

Our employee wellness service provider ICAS is available to offer you 24/7 support. You can contact ICAS on the tollfree line 0800 611 221 for counselling, coaching sessions, manager support, medical advice, trauma support as well as financial and legal support.

We wish our employees’ strength and good health and urge all of you to Stay Safe!

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