Using our digital platforms, you can manage your claims and renew your policy online. We've made it very easy for you to get started. Simply register on www.randmutual.co.za under the Online Services tab and enjoy the convenience.
Manage your claims online
You can submit your accident claims, track the status of your claims and upload medical reports with supporting documents online with C-filing.
When your claim meets the Straight Through Processing requirements, you also get these benefits:
- Automation of approximately 50% of claims processed from claims acceptance to finalisation.
- Reduced time and effort to submit claims
- Reduction in invoice queries as STP claims auto accept medical reports reducing the turnaround time for invoice payments.
- Communication at each claim’s milestone to members and injured employees
- Follow-up reminders to employer for outstanding requirements
- Early detection of suspicious claims
- Improved claims processing cycle time
Renew your policy online
With our online declarations tool, you can always make sure that you remain compliant and assured that your employees always have cover against occupational injuries or diseases.
Here is what you can do:
- Submit your earnings declaration
- Download your invoice for payment
- Download your Letter of Good Standing (LOGS)
If you have not registered yet, please register here.